If you run into No Service or Searching on your iPhone or iPad

If you encounter No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you lot can't connect to a cellular network or cellular data, acquire what to do.

Check your coverage area

  • Make sure that you're in an area with cellular network coverage.
  • Turn cellular data off and and then back on again. Become to Settings, then tap Cellular or Mobile Data. If you're using your iPad, y'all might see Settings > Cellular Data.
  • If you're traveling internationally, make sure that your device is set upward for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If yous're on AT&T's 3G network

AT&T is phasing out their 3G network. If you run into No Service in the condition bar of your device and you accept an iPhone 5s, iPhone 5c, or earlier or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to talk over your options. If y'all accept an iPhone six or later or an iPad (3rd generation) or afterward, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Become to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, then plow on Enable LTE.
    • For iPad, plow on LTE.

If y'all withal see No Service later on following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make certain that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > Full general > About and look next to Carrier.

If you insert a new SIM carte du jour into your iPhone or iPad, yous demand to download the carrier settings for your new carrier.

Take out the SIM card

Later removing the SIM card, put it dorsum in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from another device, enquire your carrier if your SIM menu works with your iPhone or iPad.

Acquire more well-nigh removing your iPhone SIM bill of fare or iPad SIM card.

Reset your Network Settings

Become to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This besides resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad

Contact your carrier

Bug with your carrier or business relationship might bear on your service. Contact your carrier to:

  • Verify that your account is agile and in good continuing.
  • Brand certain that there are no outages in your area.
  • Bank check that your device isn't blocked from receiving cellular services and is fix up with the correct data plan.

But your wireless carrier can access and manage details about your business relationship:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more assist

If your carrier confirms that there's no issue with your account or network, but you lot however tin can't connect to a cellular network, contact Apple tree Support.

If you see an warning next to No Service, learn what you can do.

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